At ossoHR, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our HR management platform. Please read this policy carefully.
1. Information We Collect
We collect information you provide directly to us when you create an account, fill out a form, request a demo, or contact us. This includes:
- Personal Information: Name, email address, phone number, organisation name, city, and job title.
- Business Information: CIN / GST number, iStart number, and employee size.
- Usage Data: Information about how you access and use our platform, including log data, device information, and browser type.
- Cookies & Tracking: We use cookies and similar technologies to collect analytics data and improve your experience.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our HR management services.
- Process and complete transactions, and send related information such as confirmations and invoices.
- Respond to your requests, comments, and questions, and provide customer support.
- Send you technical notices, updates, security alerts, and administrative messages.
- Communicate with you about products, services, offers, and events offered by ossoHR.
- Monitor and analyse trends, usage, and activities in connection with our services.
- Detect, investigate, and prevent fraudulent transactions and other illegal activities.
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information with your explicit consent for any purpose not listed here.
4. Data Security
We implement appropriate technical and organisational measures to protect the security of your personal information. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, and applicable legal requirements.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to certain exceptions.
- Portability: Request a copy of your data in a structured, machine-readable format.
- Objection: Object to our processing of your personal data for certain purposes.
To exercise any of these rights, please contact us at support@ossohr.com.
7. Third-Party Links
Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices or the content of those third-party sites. We encourage you to read the privacy policy of every website you visit.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete that information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: support@ossohr.com
- Address: Bhamashah Techno Hub, Sansthan Path, Malviya Nagar, Jaipur, Rajasthan 302017